1. Information We Collect
We may collect the following types of information when you interact with our Services:
a. Personal Information
- Account Information: When you create an account, we may collect your name, email address, and password.
- Payment Information: If you purchase a subscription or service, we collect billing details through our trusted third-party payment processors.
- Contact Information: If you reach out to us, we collect your name, email address, and any other information you provide.
b. Automatically Collected Information
- Usage Data: We collect data about how you interact with our Services, including IP address, browser type, device information, pages visited, and timestamps.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage.
c. User-Generated Content
When you use our AI image generator or editing tools, we collect the text, images, or other materials you submit to create or edit images.
d. Uploaded Image Storage and Retention
- Third-Party Processing: We use a third-party AI infrastructure and file-hosting provider to host and process images submitted through our upload feature.
- Retention Period: Uploaded files are configured to expire and be permanently deleted from the provider's storage 30 days after upload.
- Public URLs: The provider serves uploaded files through URLs that may be publicly accessible to anyone who has the URL until the file expires.
- Other Records: The 30-day expiration applies to files submitted through our upload feature. Generated outputs, prompts, request metadata, account information, billing records, security logs, backups, and legally required records may have different retention periods.
2. How We Use Your Information
- To provide and improve our Services
- To communicate with you
- For analytics and research
- For marketing, with your consent
- To ensure security
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers used for AI processing and file hosting
- Legal authorities when required to meet legal obligations
- Parties involved in a business transfer
- Other parties with your consent
4. Your Rights and Choices
You have control over your information. Depending on applicable law, you may:
- Access, correct, or delete your data
- Opt out of marketing communications
- Manage cookie preferences
- Request data portability
5. Contact Us
If you have questions about this Privacy Policy, contact us at privacy@qwen-image.org.
By using Qwen Image, you agree to this Privacy Policy. We may update this policy periodically, and your continued use of the service constitutes acceptance of those changes.